Applying for Service
When applying for electrical service you must sign a formal application. If you cannot come into our
office to sign the application, we can fax, mail, or e-mail it to you. If the application is not signed in our
office, your signature must be notarized. You must provide a photo I.D. and one other type of I.D. If you
are renting, you will need to show your lease agreement. The lease should show the date, name of
renter, location of the property, landlord's phone number, and be signed by the landlord. If you are the
homeowner, you will need to provide the deed, sales agreement or tax papers. A security deposit is
required in many cases and is based on a credit inquiry through Online Collections. For more
information regarding the security deposit please refer to the Residential Deposit Policy and Commercial
Deposit sections of the Rules and Regulations.
If you are applying for new service for a house or mobile home, whether temporary or permanent, in
Roane and Morgan Counties, you must bring your building permit which is available from the Building
If you are applying for service to a dwelling or building which has had prior service and does not require
a state inspection, we will try to have utilities turned on the following business day.
Before installing any wiring or equipment, you will need to meet with a representative from our
engineering department to discuss service arrangements and to have your meter base location spotted.
This policy must be adhered to if you are to prevent bearing unnecessary expense. When the wiring is
installed in a new dwelling or building and before it is concealed you will need to get a rough-in
inspection. When you are ready for permanent service you will need to make arrangements for a final
inspection. After all fees have been paid, right-of-ways cleared, and inspections made by the state
inspector, service will normally begin within 2 to 5 days depending on the weather and other scheduled
As a homeowner you are allowed to obtain one wiring permit per year. If you hire an electrician they
will need to show their state license to obtain the permit.